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Disconnect all other external drives from the computer except one my book or my passport. The computer sees that it is connected in device manager and the dingdong you hear when you add a new device. Wd drive utilities software allows you to configure, manage, and diagnose your wd drive. The ones i have are old versions but now there are new. Click the download button next to the matching model name. In our share libs contains the list of wd my book 1111 usb device drivers all versions and available for download. I purchased this after getting into digital photography and, unfortunately, after losing a lot of data on a portable hd which i dropped.
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